- Items cannot be returned without a Return
Authorization Number issued by Kenco Engineering.
- Custom-made items cannot be returned.
- Items held longer than 6 months cannot be
- Payment of return freight charges must be
agreed in writing before shipment. If Kenco is to pay freight charges
we will specifiy the carrier, class, and item number.
- All returned items are subject to a 15%
restock fee, based on original invoice amount excluding freight and
- No cash refunds. Return items are for
credit to the customer's account only.
- All returned items must be new (never used).