Kenco Engineering warrants all Tungsten Carbide Impregnated (TCI) products to provide equal or better cost per hour service than comparable Original Equipment Manufacturer (OEM) parts. Claims must be in writing, and must include:
Kenco's liability in such claims is limited to the total cost per hour difference between Kenco TCI parts and comparable OEM parts, not to exceed the original invoice amount. At its option, Kenco will either supply the user with additional Kenco TCI parts at reduced price, or issue a credit to the user's account. All claims must be received in writing within 30 days after TCI parts have been removed from service. Kenco reserves the right to require return of worn TCI parts to the factory at Kenco's expense.